Frequently asked questions

All of the designs are original creations of Mary M Spencer.

Yes! You can contact Mary at ***(info@wattoonline.com)***, but you might also receive an email from ***(Marymspencerdesign@wattoonline.com)(Marymspencerdesign@wattoonline.com.)***

We will always ship the most economical way unless otherwise requested. Items ship in a rigid envelope or box. I offer free shipping over $45.

Our postal services try their best to deliver packages in a timely and careful manner, but occasionaly accidents happen. If your package arrives and the box looks beat up, please do the following: 1. immediately take a picture before you open the package 2. Once the package is open, take another picture before taking the product out of the package 3. Take a picture of the damage done to the product 4. Take a picture of the shipping label on the package 5. Email us as soon as possible with the above information so we can put in a claim Thank you for your help on this. The more visual information we can give the postal service, the more easily, quickly and likely we will get the issue resolved.